FAQ

18clothing

FAQ

Shipping

orders will be shipped every wednesday at mid-day (12.00). You'll recieve the packgace tracking code via text message, if you remember to leave your phone number in the order notes. Everything is shipped through Posti Oy. We will try and contact you through the e-mail left in the order note if you do not leave your phone number. Orders in Turku and near by (Kaarina, Raisio, Naantali etc.) Will be hand delivered to your door by us. Unless you do not want us to. In that case leave a note saying. "Ship my order".


Returns & Exchanges

Return policy: You can return the order at your own expense within 30 days from receiving your order. Please note that you need to notify us about the return within 30 days.

Exchanges: You can return the product within 30 days and switch it to another product. The product must be the same price or cheaper than the returned product. Please contact us through E-mail (18clothin@gmail.com) or through Instagram (@18clxthing) so that we can provide you with the return instructions. In either case the product must be unused and in brand-new conditions. For example, you can not send a t-shirt in a trash bag with a ketchup stain on it.

If the product is used or damaged, you will not be refunded.

If you return the product according to the return instructions we have given you. We will switch the product to another and send it to you free of charge, or alternatively refund your payment.

18 Clothing will not refund shipping costs.

Send the package to:

18 Clothing, Turjantie 4 B 98, 20720, Turku, Finland